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Designing the Shareholder Journey: From Friction to Delight

July 31, 2026
Investment , Podcast
0

In this episode of the Coronation Registrars Podcast Series, host Abdulfatai Juwon is joined by Oluwanifemi Adeyeye, Operations Analyst at Coronation Registrars, to explore what it takes to design a seamless shareholder journey.

The conversation examines the operational processes, digital tools, and service principles that help reduce friction, improve efficiency, and strengthen shareholder trust. It also highlights how registrars can create experiences that are simpler, faster, and more responsive to shareholder needs.

Whether you’re an issuer, shareholder, or capital market professional, this episode offers practical insights into the role operations plays in delivering exceptional service and building confidence across the shareholder lifecycle.
Access ShareholderLive: shareholderlive.coronationregistrars.com
Contact Coronation Registrars: customercare@coronationregistrars.com | 02012272570

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